Windows: "Verification failed due to server error"

When installing the game with the stand-alone launcher or the Beamdog client, you may find one of the following error messages when you try to log in or when the download is trying to start:

"Verification failed due to server error"

"Verification failed due to unknown error"

"Unable to sign in due to a server error"

Ensure that you have all possible Windows Updates available to you. Most of these errors stem from the host computer rejecting our secure SSL certificate, and this can be caused by out of date root certificates, which can be updated with Windows Update.

Also, please ensure that your system clock is set correctly - an incorrect system clock can result the host computer thinking that SSL certificates are expired.

For Windows XP users, some root certificates are not updated through Windows Update. To resolve this, download and install the Update for Root Certificates package from Microsoft [KB931125].